None of the Selected Files or Folders Can Be Imported. Change the Selection and Try Again.
Issue | Workaround |
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Location, Metropolis, Country, and Country metadata is not migrated when you migrate an Apple tree Photos Library. | This is a known limitation. At that place is no workaround available. |
When y'all migrate an Apple tree Photos Library to Lightroom right after importing avails to Apple Photos, some or all of the assets might not get migrated successfully. (Operating organization: macOS) | Before you begin the migration, wait for some time to make sure that Apple tree Photos has finished processing the imported assets. |
When you migrate an Apple tree Photos Library that has 2 persons with the same name, Lightroom creates two People clusters in the People View - i cluster has the person'south name, while the other has the name with '_1' appended. (Operating system: macOS) | Afterwards the migration is consummate, you tin rename the Person as desired in Lightroom. Come across Rename a Person. |
Migrated Slo-mo videos play back at normal speed rather than slow motion in Lightroom. (Operating system: macOS) | This is a known limitation. At that place is no workaround available yet. |
When migrating from Apple Photos, HEIC image files exercise non migrate if you exercise non have an active subscription. (Operating organization: macOS) | Before y'all begin the migration, subscribe or renew your subscription. |
When migrating from Apple Photos Library, the displayed number of assets that are existence synced is more than that exist in the itemize. (Operating system: macOS) | When you begin the migration from Apple Photos library, Lightroom groups some assets similar Live Photos into stacks. For syncing purposes, Lightroom counts these stacks as assets. The processing assets number displayed is the temporary prototype count that includes the stacks. Afterwards the sync is complete, the correct count is displayed. |
Issue | Workaround |
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Spot Healing over a mask changes the mask luminance. | We are aware of this issue and are working on a ready in future releases. |
Cropped results practise not display correctly after using Crop & Rotate. |
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With GPU disabled or unavailable, the Crop tool works every bit expected until yous commit crop and return to Edit. Once you crop, the displayed image is wrong. | Switch to some other prototype, then switch dorsum to your previous epitome. You can likewise enable GPU, if it is available. |
When yous reset edits, the blue dot indicator which shows that edits are practical continues to appear in the Edit panel. The blueish dot indicator also appears in photos that do not have whatever edits in them. | The fix for this upshot will exist released in Lightroom desktop version 4.1. |
Yous're unable to move a custom preset to a new or existing User Preset and the custom preset seems to disappear. | We are aware of this issue and are working on a fix in future releases. |
Legacy masks (Selective edits) exercise not appear in exported photos, after the Lightroom desktop 5.0 (October 2021 release) update. | Move an edit slider in whatever ane of the legacy masks and then revert the edit. You can so export the photo. |
Result | Workaround |
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When yous try to import an AVI video file, Lightroom displays an import fault. (Operating system: macOS just) | Beginning with the October 2018 release of Lightroom CC (version 2.0), you lot can no longer import new AVI files on macOS. The existing AVI files in your catalog play as expected in Lightroom. On Windows, the support for AVI files is still bachelor. For related helpful data, see Supported video formats and extensions. |
Slow import performance when calculation photos from an internal Hd (HDD spinning drive). (Operating system: Windows, macOS) | If your workflow involves frequently importing photos from a hard drive, consider using a Solid Country Drive (SSD) for faster import functioning. |
Lightroom detects the plugged in Apple iPhone mobile device simply the Add Photos screen shows zero images to import. (Operating system: Windows, macOS) | Configure your Apple iPhone mobile device to trust the computer where Lightroom is installed. To do and so:
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Lightroom sometimes does not recognize an SD menu or an SD card connected via USB adapter. (Operating system: macOS only) | If Lightroom doesn't recognize the SD card, check whether macOS recognizes information technology or non. If macOS recognizes your device:
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When you choose Add together to Album as New while adding photos, a new album isn't created if you lot specify an album name that already exists even when the letter casing in the names is different; Lightroom doesn't display any error or warning. For example, if there is an existing album named "Alaska", y'all won't be able create a new album named "alaska" in the Add together Photos screen. (Operating system: Windows, macOS) |
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While adding photos, the selection filigree sometimes shows a incorrect orientation for some images. | Proceed with adding photos. In almost cases, the right orientation is displayed after you complete calculation photos. Otherwise, you tin can manually rotate your photos using the Crop & Rotate carte du jour. |
When you try to import photos from a camera for the second time, y'all get No images that can be imported were found in the selected source message. | Do one of the post-obit:
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Consequence | Workaround |
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Recent photo edits or metadata changes done in Lightroom don't sync to Lightroom Classic, if the image file is deleted from Lightroom before these changes get synced to the cloud. | Look until syncing has finished across Lightroom clients earlier deleting the images in Lightroom. Click the icon at the upper-right corner in Lightroom to meet the sync status. |
Lightroom indicates that you are signed in but no images appear in the grid. | Restart Lightroom. |
Deject icon shows red circle with ! in it; and the synced and backed up window evidence the fault "Some Photos Invalid." (Operating arrangement: Windows, macOS)
| To resolve this outcome, practice the following:
The syncing issue should now exist resolved. To check the sync status, click the cloud icon at the upper-right corner. |
Syncing appears to be stuck. Sync status shows no changes, even though you lot've waited for a sufficiently long fourth dimension for the sync progress to update. (Operating system: Windows, macOS) |
The syncing issue should at present exist resolved. To check the sync status, click the deject icon at the upper-right corner. |
Result | Workaround |
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Thumbnails for AVI videos are non generated (Operating arrangement: macOS only) | Information technology might take some time to render the thumbnails. Hence, you lot may experience some delay in seeing thumbnails for AVI video format. |
GPS information is not displayed for videos taken from iPhones. (Operating system: Windows just) | iPhone videos GPS info is not available on Windows. There is no workaround available yet. |
Slo-mo videos taken from iPhone playback at normal speed, | This is a known limitation. There is no workaround available even so. |
No camera information is available and time zone in the capture date is wrong for videos. (Operating arrangement: Windows just) | This is a known limitation. There is no workaround available however. |
Video starts from the beginning instead of the selected point in the timeline. (Operating system: macOS only) | This is a known limitation. In that location is no workaround available yet. |
Lightroom card bar is lost after pressing M or ESC while playing video in full screen mode. (Operating organization: macOS only) | Restart Lightroom. |
Lightroom does non back up R3D or Apple ProRes video files. | This is a known limitation. At that place is no workaround available. |
Lightroom does non support Avid DNxHR/DNxHD video files. | This is a known limitation. There is no workaround available. |
Issue | Workaround |
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Lightroom does not piece of work later on waking up the computer from slumber. | We are aware of this issue and are working on a prepare. Run across this article for a workaround. |
Unable to import AVI files. (Operating system: macOS but) | Beginning with Lightroom CC 2.0 (October 2018 releases), y'all can no longer import new AVI files on macOS. The existing AVI files in your catalog play every bit expected in Lightroom. On Windows, the support for AVI files is even so available |
Unable to use Purlieus Warp and Fill up Edges together. Using one of them disables other. | If y'all want to apply Fill Edges and Purlieus Warp together, use the latest release of Adobe Camera Raw or Lightroom Classic. |
Relieve equally Preset in Find tab does not work. | Go to the last step of the tutorial earlier choosing Save as Preset. |
(Operating organisation: macOS only) | Follow the workaround steps below: Caution: Earlier you lot proceed with these steps, notation that any edits or changes that accept non finished syncing to the cloud may be lost.
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Windows Firewall may nowadays a alert about the Lightroom Sync Utility. (Operating system: Windows simply) | Become to Firewall settings in Windows and unblock the Lightroom Sync Utility. |
When using keyboard shortcuts in Lightroom, the AltGr primal on the European keyboards doesn't piece of work. | Use the Alt primal (next to the Spacebar key) instead, or admission the control via the menus instead of using the keyboard shortcut. |
Source: https://helpx.adobe.com/uk/lightroom-cc/kb/known-issues.html
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